Privacy Policy

Privacy Policy – MS STORE

At MS STORE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information: Your name, email address, phone number, and billing and shipping address.
Order Information: Products purchased, order details, payment status, and delivery information.
Technical Information: IP address, browser type, device information, and website usage data.
Communication Information: Messages, inquiries, feedback, or information you provide when contacting our customer support.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Confirm purchases and provide order updates.
Communicate with you regarding your orders and inquiries.
Improve our website, products, and customer experience.
Send promotional offers and updates if you have subscribed to receive them.
Prevent fraudulent transactions and protect our business.
Meet applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

MS STORE does not intentionally store complete payment card details on its own systems. Payment information is handled according to the privacy and security policies of the relevant payment provider.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your shopping cart and preferences.
Understand how visitors use our website.
Improve website performance.
Provide relevant advertisements and promotions.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

5. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third parties, including:

Shopify, which provides our online store platform.
Payment service providers to process payments.
Courier and delivery companies to deliver your orders.
Website analytics and marketing service providers.
Legal or government authorities when required by applicable law.

These parties may use your information only as necessary to provide their services or meet their legal obligations.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no online platform or electronic transmission can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information.
Ask us to correct inaccurate information.
Request deletion of your personal information.
Withdraw consent to promotional emails.
Ask questions about how your information is used.

To make a privacy-related request, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. MS STORE is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to address it.